Returns & Exchanges
At Letterland, we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn items. Simply ensure your garments are in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the printed return slip provided in your portal confirmation.
- 3.Attach the Label
Download and print your prepaid shipping label, then affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
